Privacy Policy – SuppliVital

Last Updated: October 21, 2025

At SuppliVital (operated by Zenthora Advisors LLC), we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, interact with our services, make a purchase, or communicate with us (collectively, the “Services”).

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please refrain from using the Services.

Information We Collect

1. Directly from You
We collect personal information you provide when using our Services, including:

  • Contact Details: Name, address, phone number, email address

  • Order Information: Billing/shipping details, payment info, order status

  • Account Information: Username, password, security questions

  • Shopping Preferences: Items viewed, added to cart, or wish list

  • Customer Support: Information provided when contacting support

Providing certain information may be required to use specific features or complete transactions.

2. Via Cookies and Tracking
We automatically collect usage data such as your IP address, device details, browser type, and site interactions using cookies, pixels, and similar technologies. This helps us improve site functionality and personalize your experience.

3. From Third Parties
We may receive information from third parties, including:

  • Payment processors

  • Vendors or service providers supporting our site

  • Marketing or advertising partners

We are not responsible for third-party privacy practices.

How We Use Your Information

We use your personal information to:

  • Provide Services: Process transactions, fulfill orders, manage accounts, and send notifications

  • Marketing & Advertising: Send promotions or display targeted ads

  • Security & Fraud Prevention: Detect and prevent fraud or malicious activity

  • Communication: Provide customer support and improve your experience

Sharing Your Information

We may share your information:

  • With service providers performing functions on our behalf (e.g., payment processing, analytics, support)

  • With marketing partners for targeted promotions

  • With your consent for integration with third-party platforms

  • For business transactions (mergers, acquisitions) or to comply with legal obligations

We do not sell or trade your personal information.

Cookies & Tracking Technologies

Cookies help us remember preferences, perform analytics, and improve functionality. You can manage cookies in your browser, but disabling them may limit some features.

User-Generated Content

Content you post publicly (e.g., reviews) may be viewed by anyone. We cannot control how others use this information.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.

Children’s Privacy

Our Services are not intended for children under 16. If we discover personal information from a child, we will delete it.

Security & Data Retention

We implement physical, electronic, and managerial procedures to protect your data. Payments are processed with 256-bit SSL encryption. We do not sell, trade, or share credit card or personal data with third parties.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access: Request details about personal information we hold

  • Delete: Request deletion of personal information

  • Correct: Request corrections to inaccuracies

  • Portability: Obtain your personal data in a usable format

  • Restrict Processing: Limit how we process your data

  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us. Verification of identity may be required.

Complaints

If you have concerns about our handling of your data, contact us. You may also file a complaint with your local data protection authority.

International Users

If you are outside the U.S., your data may be transferred to and processed in the United States. We take steps to protect your information according to applicable laws.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Zenthora Advisors LLC
500 W Jefferson St, Suite 2800, Louisville, KY 40202
Phone: (816) 565-7509
Email: support@supplivital.com